All reviews posted are the opinions of people who have stayed at this hotel, not of this website.
Average Customer Rating
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Customer Service
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Hotel value for money
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Cleanliness of hotel
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Quality of your food
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Quality of your room
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Family Friendly
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Would you stay here again?
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76%
Yes
24%
No
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Would you recommend this hotel to a friend?
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66%
Yes
34%
No
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Customer Reviews
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Review by Anonymous on 02 Jul 2008, who stayed in June 2008
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Customer Service
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Cleanliness
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Room Quality
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Value for money
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Food Quality
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Family Friendly
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Not Reviewed
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The biggest bonus of this hotel is its proximity to both the rail and ferry terminals, which is why we were not happy on our first visit that a leaking roof had necessitated our accommodation elsewhere, further away, although this was in a much better, higher grade hotel. A taxi was arranged for us in the rain late at night, and we still only had to pay the originally agreed rate, so we would not complain. When we did stay at the Kelvin on our return we were well-treated and were grateful that a buffet continental breakfast was available (without hot drinks) before 7.30, when breakfast officially began, so that guests could catch the early train or ferries. The quality of the decoration in places leaves something to be desired, but one gathers that this Victorian building is still in the process of refurbishment.
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