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Owner Hotel Hull Reviews

4Hotel Self ClassifiedRatings explained
Albion Street Hull, Hull, HU1 3TD
Hull's first and only 4* luxury City Centre Boutique Hotel. The Owner Hotel is situated in the heart of this thriving City, centre next to the Central Library.An eligant Listed building that was originally the home of Queen Victoria's personal Physician Sir James Alderson. The building was designed by Master Architect Henry Lockwood and is widely regarded as one of Hull's finest 19th century buildings. A perfect location in the centre of the city and 800 meters from the new Central Transport Interchange with its regular train services to London and the rest of the country. Whether your visit is for business or leisure the hotel is ideally located close to centres of commerce and all of Hull's new Shopping Malls.The hotel has 27 deluxe guest rooms and suites, an eligent Restaurant designed with the influence of the famous Dutch artist M.C.Escher's unique style, where our talented team of Chefs offer the finest local produce cooked in a modern British style.All guest rooms are furnished to the highest standards with solid Oak furnature and luxury beds, spa baths with integrated mood lighting and multi-point power showers, large plasma screen TV's with DVD players, DAB radios and CD players, Pret a Porter clothes steam cabinets( deluxe rooms ) and Tessimo hot drink makers to name but a few.All Rooms comprise of:Superking size bed with luxury mattress or single beds with luxury mattress 100% fine Egyption cotton sheets Luxury pillows of various types Free broadband and wi-fi access in every room Lap top size safes Hairdryer Molton Brown toiletries in all rooms for your indulgence Heated mirrors and towel rails Family rooms have all of the above but also have a sofa bedSuites have all of the above with small kitchen areas.Rooms designed for partially abled guests are also available.
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Hotel Reviews

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Average Customer Rating
 
Customer Service Hotel value for money
Cleanliness of hotel Quality of your food
Quality of your room Family Friendly
 
Would you stay here again? 95% Yes 5% No
Would you recommend this hotel to a friend? 97% Yes 3% No
Customer Reviews
Showing 1 - 20 of 71 reviews
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Review by A Hargreaves on 17 Dec 2008, who stayed in December 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

an exce,llent hotle - I especially enjoyed the features of the room including the spa bath and power shower.

Review by A Muir on 16 Dec 2008, who stayed in December 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly

The room, service and location was just right for the price - and staff professionalism and helpfulness was first class. Restaurant had very good food in an interesting setting; a longer wine list (especially by the glass) would be nice but I'm nitpicking now.

Review by martin b on 15 Dec 2008, who stayed in December 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

Would recommed the hotel room was clean and comfortable breakfast was nice a bit disapointed that the restaurant wasn't open due to a function being held on the night we stayed but we will definatley be returning to the hotel again.
Review by duncan h on 07 Dec 2008, who stayed in December 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

I do not usually bother to leave feedback
However on this occasion i will make an exception
Everything from the helpful staff to the brilliant facilities were the tops
I will return
Review by I Kahn on 15 Dec 2008, who stayed in December 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

This would be now my 2nd stay here and the hotel is great for its location, quality, and value for money etc. My only comment would be is that it would had been great to get more than the normal 5 TV channels, plus my breakfast in my room had missing items for which I had no time to request. Breakfast in the restaurant area is better from my first stay.
Review by L Harding on 04 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

The hotel was beautiful. We arrived early evening and the lighting outside made the building look lovely. It appears that we booked the last room as it was the smallest with no windows unfortunately. It was quite small but very nice indeed. Receptionist was welcoming on arrival and very pleasant on departure. There was a problem with the hot water in the hotel and we had to wait in over an hour until it was fixed. This almost spoiled our plans and only found out when I trekked to reception to find out if there was a knack to turning the hot water on. It would have been nice to be told on arrival. Breakfast was nice. Not much choice continental wise, but the danish pastries were divine and black pudding on the full English really cheered us up! All in all would stay again but only if we could get the late rooms deal.
Review by A Holmes on 02 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

Beautiful hotel.
Very friendly staff who went out of their way to help us.
Very central - 5 minutes from the station and close to all shops.
Would definately recommend it!
Review by N Ashton on 06 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

Had a lovely weekend hotel was very nice. Main complaint was lack of secure parking.

Review by A Borg on 02 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

The hotel is ideally located right in the city centre and the rooms are comfortable, spacious and airy. Also, the staff has been very helpful throughout.
Review by Kerry Childs on 06 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed Not Reviewed

The Owner Hotel is in a perfect location in Hull City Centre. It's approximately 5 minutes walk from the Interchange and the new shopping centre. The staff at this hotel were very friendly and our hotel room was very clean and comfortable. I would definitely stay here again.
Review by Paul Jeffries on 01 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

great hotel second stay got room with working bath, kettle and old tea bag and coffee would make service better.
Review by Stephen D on 30 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

We received a warm welcome on a very chilly evening. A supplimentary fan heater had already been placed in our room to make sure the room was comfortably warm (-2C outside). Room decor was modern and exactly as advertised. The spar bath was fun but do not add too much bubble bath !!!!. We had an excellent meal in the restaurant (call buttons on the table were not used as the staff were attentive) though the room was a little clinical (marble floors rather than carpet)
Review by M Kirk on 11 Dec 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed Not Reviewed

Very good throughout. Parking here is a major issue. My room was located near the bar - the barman/cleaner was vacuming at around 2.30am which was inappropriate

Review by Joanne Y on 26 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

Excellent value for money. I really enjoyed my stay at the Owner Hotel and have already recommended it to friends and colleagues.
Review by J Hough on 29 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed Not Reviewed

Great room although a little on the small side for an executive room. Very spacious bathroom. Nice TV and docking station for iPod.
Review by F Abelidis on 23 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

The room was very small - nowhere to put anything. The coffee maker didn't work - just leaked out onto the table. The bathroom absolutely stank of strong disinfectant, reminded me of Lysol. The power shower should be renamed the 'powerless' shower - it was so pathetic. The service at breakfast was very slow, it took 25 minutes to get some toast, which was all we wanted, apart from the coffee which arrived relatively quickly, but was watery and of poor quality. Definitely not recommended.
Review by I Khan on 22 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

I thought the hotel was great and from a price perspective it was value for money. All the staff from Reception, to the lady at breakfast time were both helpful, and polite as well as nice to chat to.
Review by I McLay on 17 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

Really nice hotel, decor was stunning. Although we were late arriving the porter was very helpful and even rustled up some sandwiches for us.
Review by Tamsin B on 14 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

Really lovely place to stay - modern, clean, lots of little luxuries like Molton Brown toiletries, great towels, choice of pillows. Would definitely stay there again and recommend to any visitors to Hull.
Review by W Parker-Mills on 14 Nov 2008, who stayed in November 2008
Customer Service Cleanliness Room Quality Value for money Food Quality Family Friendly
Not Reviewed

The hotel was excellent, we arrived late so parked on the road> I mentioned it to one of the guys who said that we would be OK until 9ish. We arrived aback at the car to find a 50 pound parking ticket.....oh, well.
The hotel was a great little find and I plan to visit Hull every month on business and I shall certainly try and get a suitable rate at the Owner Hotel before I look elesewhere.